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PussyLover 69
Report from Bangkok Post dated Wednesday 30 January 2008 :-

Suvarnabhumi Airport getting higher scores from air passengers
=============================
More passengers are now satisfied with the quality of services at Suvarnabhumi Airport than when it first opened to harsh criticisms in Sept 2006, according to an internal Airports of Thailand survey. On a scale of 1 to 5, the airport scored 4.01 in a passenger satisfaction poll conducted in the last quarter of last year, up from 3.82 in the preceding quarter.

The scores were based on standard questionnaires produced by the Airports Council International (ACI), the Geneva-based global body representing more than 1,647 airports around the world.

In the survey, conducted personally with 1,000 passengers at the airport in five language groups, Suvarnabhumi received the highest score of 4.25 in the cleanliness of passenger terminals, including toilets, which were much criticised in the past.

The passengers - who spoke English (570 respondents), Thai (180), Chinese (50), Japanese (100) and Korean (100) - were asked to rate quality in six areas: ease of travelling in and out of the airport; ticket check-in; getting around the terminal; passenger facilities, including helpfulness of airport staff; safety and immigration screening; and overall environment, including cleanliness.

However, passengers who were interviewed continued to complain about issues such as the long walk to the boarding gates, the stiff and cold seats in the waiting areas and the lack of snack and beverage vending machines and entertainment.

Serirat Prasutanond, the general manager of Suvarnabhumi Airport, said yesterday that the latest survey would be used by management to make further improvements to the airport's overall passenger service quality.

''Even though the results gave us some encouragement and led the way to the areas where improvements are needed, we still have a lot of deficiencies that need to be corrected,'' he said.

AoT aims to crack the top 10 in the ACI's annual airport ratings by 2009. Suvarnabhumi was now ranked 40th.

Late last year, a readers' poll by an independent online travel magazine voted Suvarnabhumi the world's fourth best airport.

The top three in the 2007 Smart Travel Asia poll were Hong Kong International Airport, Singapore Changi and Kuala Lumpur International Airport.

AoT will conduct its next quarterly passenger poll in April 2008


Thai Girls : Meet Sexy Thai Girls
Posted on: 10:53 pm on Jan. 29, 2008
S M E G M A
Question regarding connections: has anyone arrived at Suvarnabhumi from overseas and then conected to a local flight with TG?

Say you arrive from Singapore and connect to a flight to Chiang Mai... do you have to pick up your luggage go through customs and then have it checked again (like it happens in the USA) or is it automatically transferred (like in most other countries that know how to separate lugagge from international and from domestic passengers) ?

Reason I ask is because I am looking at connection time between flights.


Bangkok Women : Meet Sensual Bangkok Women
Posted on: 3:20 pm on Feb. 15, 2008
loco1
Last time I did this(from Cambodia) I did not have to pick up luggage in BKK but it was routed to Chiang Mai. When I got to Chiang Mai I had to go to the International baggage claim and pick it up.


Thai Girls : Meet Sexy Thai Girls
Posted on: 6:49 pm on Feb. 15, 2008
ColoradoGuy

Quote: from S M E G M A on 6:35 am on Feb. 16, 2008
Say you arrive from Singapore and connect to a flight to Chiang Mai... do you have to pick up your luggage go through customs and then have it checked again (like it happens in the USA) or is it automatically transferred (like in most other countries that know how to separate lugagge from international and from domestic passengers) ?
Recently, they have changed the procedure to having you clear immigration at BKK. But your luggage is sent through to Chiang Mai, you don't have to collect it at BKK.

At Chiang Mai, your luggage is marked as International, and might be subject to customs inspection.

At least this is how they were doing it last that I heard.


Bangkok Girls : Meet Sexy Bangkok Girls
Posted on: 7:31 pm on Feb. 15, 2008
atl
http://www.thaivisa.com/forum/index.php?showtopic=169845

damn, thats not cool. I am curious if they were actually ever offered compensation or actual purchase prior to construction, and if so by who... Thaksins boys????

atl


Thai Women : Meet Matured Thai Women
Posted on: 9:32 am on Feb. 16, 2008
PussyLover 69
Report from Bangkok Post dated Tuesday 26 February 2008 :-

Cab fares set to rise under AoT
========================

Taking a cab from the airport could cost more after Airports of Thailand (AoT) takes over running the taxi queues at Suvarnabhumi from March 1, 2008.

AoT president Chana U-sathaporn said yesterday the agency plans to charge cabbies 10 baht per trip and raise the airport taxi surcharge from 50 baht to 75 baht.

He would discuss the planned increases with the Land Transport Department before submitting the proposal to Transport Minister Santi Prompat for approval.

AM Chana said it was agreed the AoT would take over the taxi queues at a meeting with cab operators on Feb 21. Some operators opposed the proposed 10-baht charge, which he said would help pay the monthly bills for water and electricity and finance the building of facilities such as toilets and rest areas.

He said it currently costs the airport 1.7 million baht a month to hire a private company to manage the taxi queues. Some queue operators were found to have overcharged tourists.

By taking over queue management the AoT could end overcharging and reduce its costs.

AM Chana said at the Feb 21 meeting he had proposed the AoT would not collect the 10-baht charge two days a month, so the money could go toward paying drivers' welfare benefits. There would also be monthly meetings with taxi operators to discuss any problems.

The AoT had not initially intended to manage the queues and had asked taxi operators to appoint representatives to do the job, but they were unable to agree amongst themselves.

Suvarnabhumi airport director Serirat Prasutanont said the AoT would draft details of the agreement, which was expected to take effect this Saturday.

Queues would remain at the same locations, but would be better regulated.

Land Transport Department chief Silpachai Jarukasemratana said consultations were needed before the surcharge could be raised to 75 baht. The existing rate had been in place for a long time.

Deputy Transport Minister Songsak Thongsri said he would look into the details before making a decision.

Taxi driver Narong Meepol said representatives of 29 groups of taxi drivers agreed with the proposed 10-baht charge. Others disagreed and would petition the Administrative Court.

He said there were 8,000-10,000 taxi trips a day from the new airport, which meant the AoT would collect 80,000-100,000 baht a day from drivers.


Bangkok Women : Meet Beautiful Thai Girls
Posted on: 5:01 pm on Feb. 25, 2008
DaffyDuck
It may be worth noting that the AoT organization is the most profitable, and wealthy organization in terms of Airport management - certainly admirable how they find newer and better ways to bleed their customers, yet never really provide anything or relevance.

Well, I guess those bribes and those repairs for Suvarnabhumi have to come from somewhere...


Bangkok Girls : Meet Attractive Thai Girls
Posted on: 7:03 pm on Feb. 25, 2008
madfrog
AoT propose to raise the airport taxi surcharge from 50 baht to 75 baht, and they have gusto to say in the same text that "By taking over queue management the AoT could end overcharging and reduce its costs".

Yeah, sure, an increase of 25% of the charge + taking 10 more baht from the drivers on each trip, no problem at all, its not overcharging, TIT...

Madfrog


Thai Girls : Meet Active Thai Girls
Posted on: 6:47 am on Feb. 27, 2008
PussyLover 69
Report from Bangkok Post dated Wednesday 27 February 2008 :-

Taxis face new fare meter rule
=======================

Taxis servicing Suvarnabhumi airport and its vicinity will soon all be required to use their fare meters to protect the interests of passengers. Deputy Transport Minister Songsak Thongsri said yesterday he agreed with the proposal presented by Airports of Thailand (AoT).

There were many communities in the vicinity of the airport, and the residents needed a regulated taxi service.

Bangkok taxis are now required by transport regulations to use fare meters within a 37-kilometre radius of Victory Monument.

This extends only to the second kilometre marker on the Bang Na-Bang Pakong highway. Suvarnabhumi is at least another 10 kilometres up the road.

Outside the fare-meter radius, taxi drivers can either continue to use their meters or demand a charter fare. This can lead to disputes with passengers.

The proposed solution is for the ministry to define Suvarnabhumi airport as another centre of a 37km radius.

Mr Songsak said he backed the proposal.

Silpachai Jarukasemratana, the director-general of the Land Transport Department, said if the ministry approved the proposal, his department could immediately issue the approriate new regulation.

However, he would like to discuss the issue with taxi operators in the greater Bangkok area first and obtain their agreement.

AoT also sought approval to raise the airport surcharge at Suvarnabhumi from 50 to 75 baht. Mr Songsak said this would have a wide impact and he would have to examine it carefully before making a decision.


Thai Women : Meet Matured Thai Women
Posted on: 7:22 am on Feb. 27, 2008
DaffyDuck
Stop The Presses!

Wait! That seems like a reasonable measure they are considering!


Bangkok Girls : Meet Attractive Thai Girls
Posted on: 9:45 am on Feb. 27, 2008
     

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