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PussyLover 69
Report from The Nation dated Saturday 2 October 2010 :-

Men in black block carparks in Suvarnabhumi Airport
======================================

The Airports of Thailand (AOT) will take stringent measures to avoid incidents such as protests or conflicts at the airport so the operations are smooth and passengers easily facilitated.

Passengers were inconvenienced early yesterday morning because they were unable to access the carpark in towers II and III. The carparks were taken over by 100 men in black, who stopped staff from doling out tickets and prohibited them from letting any cars out.

By 7am, both carparks resumed operations after the Suvarnabhumi Airport administration and the parking management settled the problem.

AOT has filed a police complaint to ensure security of the airport, though the country's image has already been damaged in the eyes of the visitors.

Flying Officer Narong Thanutchangseang, deputy director for operation of the Suvarnbhumi Airport, said the company had called a meeting with the carpark operator on October 11. At the meeting, AOT will discuss whether it should extend the contract with the parking firm and whether it should demand that the services be improved.


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Posted on: 2:19 am on Oct. 2, 2010
PussyLover 69
Report from Bangkok Post dated Thursday 23 December 2010 :-

Suvarnabhumi upgrade
==============

The Airports of Thailand (AoT) has hired UFIS Airport Solutions to upgrade flight information management system at Suvarnabhumi Airport.

Under the terms of the contract the upgrade will be carried out in two phases. The first phase will provide additional functionality to the Flight Information Processing System (FIPS), aiming to provide more support to the users in daily operations.

The second phase will be installation of management modules for airport operations managers to allow them to view the performance of the operations such as the first bag on the reclaim belt, the average duration for taxi time, the number of flight arrivals and departures, and the number of passengers.

All enhancements are scheduled to be completed by the middle of 2011.

According to UFIS, its system is being used by several airports around the world, and among them are Athens in Greece, Changi in Singapore and Dubai in the United Arab Emirates.

Suvarnabhumni Airport currently handles 245,719 aircraft movements, 38.6 million passengers and 1.17 million tons of cargo a year.


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Posted on: 10:26 pm on Dec. 22, 2010
PussyLover 69
Report from The Nation dated uesday 4 January 2010 :-

Check-in service starts today ( 2.1.2011 ) on Airport Link
===================================

The Airport Link rapid-transit line from central Bangkok to Suvarnabhumi will launch its air check-in service today at Makkasan City Air Terminal, five months after the rail service started last August.

Initially, the check-in service will be available only for people flying with Thai Airways International and Bangkok Airways.

"Passengers who want to check in and load their luggage can do this from three to 13 hours before departing," said Yuthana Thapcharoen, governor of the State Railway of Thailand (SRT).

There are two train services: the Express Line, a 15-minute non-stop ride from Makkasan terminal to the airport, and the City Line, a commuter train that stops at eight stations.

Tickets for the Express Line are Bt150 per trip, while fares on the City Line range from Bt15 to Bt45 per person, depending on the distance they travel.

The whole City Line journey takes about 27 minutes.

Both lines will run every day from 6am to midnight. Trains will depart every 15 minutes.

The Airport Link is connected to the Bangkok Metro Blue Line subway and BTS Skytrain.

Passengers can transfer from the Airport Link's Makkasan terminal and Phetchaburi station on the Bangkok Metro Blue Line, plus Phya Thai station, which has platforms for both the Airport Link and the Skytrain.

The airport rail line is 28.6 kilometres long and trains run at speeds of up 160kph from Suvarnabhumi Airport to Phya Thai. The stations en route are Lat Krabang, Ban Thap Chang, Hua Mak, Ramkhamhaeng, Makkasan (City Air Terminal), Ratchaprarop and Phya Thai.

Passengers can buy train tickets by using the Smart Pass card or coins. Vending machines offer tickets for up to five people at one time and total prices are calculated automatically. The Smart Pass can be topped up with cash. It can be used by both Thai and foreign passengers.

Previously, the Airport Link ran services with discount fares offered until the end of 2010. A promotional fare of Bt15 covered all journeys during the initial period.

The Airport Link is owned and will be operated by the SRT. The rail line will serve eight stations and cater for up to 50,000 passengers a day.

The baggage check-in system was developed by the SRT and Airports of Thailand (AOT).


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Posted on: 8:37 pm on Jan. 3, 2011
DaffyDuck
"Those arriving there by taxi or private car"
---
Since I need a taxi to take me to the ARL station, then handle my luggage, and pay an extra 150 for the express line, why not just have the taxi take me directly to the airport and skip the hassles?

Classic misplaning.


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Posted on: 10:48 pm on Jan. 3, 2011
Valetta
Daffy,the BTF consensus seems to be take a taxi if you have a lot of luggage,but otherwise both the Express and City rail lines get you to the airport more quickly,especially when road traffic is heavy which is most of the time.

But it is difficult to understand why it was considered to be worthwhile to construct 2 rail lines when the time saved by using the Express line,as opposed to the City line,is only 15 minutes,and most travellers face a 2 hour delay at the airport.

I think it is likely,in order to recoup the cost of constructing the Express line,travellers to the airport will,in the near future,be required to use the Express line.This will probably occur when the advance baggage booking facility at Makkasan station is available to all travellers,whatever their airline.At the moment it is available only to those booked on Thai or Bangkok airlines.

If the advance baggage facility is universally available,and results in a much reduced waiting time at the airport,I suppose that,combined with the 15 minute reduced travelling time to the airport,would justify the extra cost of the Express line.However,until that happens I will use the City line.


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Posted on: 12:12 am on Jan. 4, 2011
PussyLover 69
Report from The Nation dated 16 March 2012 :-

Budget air to fly from Don Mueang
=========================


Prime Minister Yingluck Shinawatra has ordered that all low-cost airlines move to Don Mueang Airport to improve air and runway traffic at Suvarnabhumi, but the plan is unlikely to ease the current turmoil frustrating countless travellers.

The shift of low-cost carriers to Don Mueang was announced by Deputy Prime Minister and Tourism and Sports Minister Chumpol Silapa-archa yesterday in response to a growing outcry from departing Suvarnabhumi passengers, many of whom have missed flights or suffered close calls.

People familiar with the problem doubt whether the long-planned move of low-cost services to Don Mueang will ease the current crisis at Suvarnabhumi, where renovation work has cut the capacity of immigration checkpoints by two-thirds.

Officials contacted by The Nation yesterday could not say for certain when the renovation work would be completed.

Chumpol admitted that the current problem of passenger congestion stemmed from the fact that only one of Suvarnabhumi's three immigration gates was operating.

International passengers are now being advised to arrive at the airport at least three hours before their flight leaves, rather than the standard two hours.

Chumpol said news of the passenger bottleneck only reached him on Wednesday. He said he could not get involved with the problem but gave assurances that the transfer of low-cost airlines to Don Mueang Airport would help reduce the congestion.

He is now working with the Ministry of Tourism and Sports, the Tourism Authority of Thailand, Tourist Police, and Airports of Thailand (AOT) to help increase personnel by 30 to 40.

Meanwhile, Deputy Transport Minister Chatchart Sithipan said yesterday that in the short term, the ministry would increase officers at the Suvarnabhumi's immigration areas to help relieve congestion in the short term. AOT, as the airport operator, has been assigned the task. In addition, the ministry is coordinating with police to help out.

In the long term, he said the airport would deploy technologies such as an e-passport system that consumes less time, especially with Thai passengers. This would also resolve the problem of congestion at the airport during rush hours. Currently, Suvarnabhumi has annual traffic of 48 million passengers, in excess of its capacity of 45 million.

An Immigration Police source said increasing checkpoint staff was not the answer. "All checkpoints are being manned to full capacity. The problem is not shortage of personnel," the source said.

A source at the Transport Ministry said the government planned to move all domestic and international flights serviced by low-cost airlines to Don Mueang Airport in a bid to resolve congestion at Suvarnabhumi Airport in the long run.

"It's believed that the government must encourage low-cost airlines with incentives to move their services to Don Mueang Airport," said the source, adding that AirAsia alone had 82-90 flights daily.

Apart from AirAsia, major low-cost airlines using Suvarnabhumi Airport are Bangkok Airways and Orient Thai.

Somchai Sawasdipol, acting director of Suvarnabhumi Airport, said he had coordinated with immigration officials to solve the problem of long queues and would pay overtime to officials of Bt100,000 per day as incentive.

Of total immigration counters, 124 are for inbound passengers and 80 are for the outbound.

Maiyarat Pheerayakoses, president of the Association of Domestic Travel, said she had no problem with the government move to shift all low-cost flights to Don Mueang Airport. However, the government should do it very carefully, especially in cases of passengers with connecting flights.

As a long-term solution, she said she did not mind having two airports in Bangkok. It is common in other nations to have separate domestic and international airports. However, transport connection between the two must be developed well to make it convenient for passengers.

The new phase of construction development at Suvarnabhumi should proceed quickly so as to be ready to serve the growing number of passengers after the implementation of the Asean Economic Community in 2015, she said.

Speaking of the current congestion, she said the problem was due to mismanagement by the Immigration Bureau at the airport. She urged the agency to tackle the problem quickly by increasing the number of officers working at the airport.


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Posted on: 10:32 pm on Mar. 15, 2012
PussyLover 69
Report from Bangkok Post dated 16 March 2012 :-

Single-airport policy ends
Don Mueang to be used for more budget flights
===================================

The government will scrap its single-airport policy and encourage low-cost carriers to shift to Don Mueang airport to help ease congestion at Suvarnabhumi airport.

Transport Minister Jarupong Ruangsuwan yesterday said expanding Suvarnabhumi would take at least five years. In the meantime, Don Mueang could easily handle more than 16 million passengers a year, helping relieve pressure at Suvarnabhumi.

"Don Mueang airport will continue for the near future. It's clear that the single-airport policy isn't practical due to the problems of congestion," Mr Jarupong said.

"I don't want to say we are adopting a dual-airport policy. But for the long term, we must put Don Mueang to use." Don Mueang, officially opened for commercial service in 1924, was replaced as Bangkok's main international airport in 2006 with the opening of Suvarnabhumi.

Don Mueang reopened for commercial services this month after being shut for four months due to last year's floods.

Prime Minister Yingluck Shinawatra has said incentives should be offered to encourage low-cost airlines to shift to Don Mueang.

Mr Jarupong, quoting the prime minister, said seven to nine low-cost and chartered airlines could ultimately move to the older airport.

Suvarnabhumi is expected to handle 51 million passengers this year, up from 47.2 million in 2011 and well beyond its designed capacity of 45 million. Flight delays of 15-30 minutes have been increasingly common in recent months, while passengers complain of lengthy queues at check-in and immigration counters.

Authorities have long discussed plans to build a second terminal, satellite terminals and two new runways to help double Suvarnabhumi's passenger and cargo handling capacity.

Previous policies called for Don Mueang's eventual closure, with former transport minister Sukumpol Suwanatat saying in December that Suvarnabhumi should be Bangkok's sole airport.

Airline executives expressed reservations over the latest policy change.

Orient Thai founder Udom Tantiprasong said policy clarity was needed from the government.

"It is more convenient to operate from Don Mueang than Suvarnabhumi, but the point is that a clear policy is needed. The government shouldn't mention a single-airport approach one day then change later."

Mr Udom said Orient Thai has had to move its operations three times in recent years, with staff forced to relocate each time.

The flooding at Don Mueang late last year was another concern, he said, adding that the government needed to clearly explain its flood prevention plans for the airport.

Tassapon Bijleveld, chief executive officer of Thai AirAsia, said he did not strongly oppose the relocation policy but would wait and see if the government would come up with reasonable incentives. He agreed that relocation to Don Mueang would pose many problems, including negative impacts on staff who had already relocated to be near Suvarnabhumi.

Since Don Mueang reopened on March 6, only Nok Air has resumed operations there. Airports of Thailand Plc has tried to woo both Orient Thai and Thai AirAsia to Don Mueang _ with no success _ to help ease traffic at Suvarnabhumi.

Airlines say one major obstacle is a long-standing policy calling for Don Mueang to service only point-to-point domestic services. The policy was set by the Surayud Chulanont government in 2007 as part of its decision to reopen Don Mueang following the opening of Suvarnabhumi the previous year.

If all three major budget airlines _ AirAsia, Nok Air and Orient Thai _ shifted to Don Mueang, it would reduce passenger loads at Suvarnabhumi by up to 17 to 18 million a year.

Airlines are also concerned about overseas tourists who may be forced to transit between the two airports.


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Posted on: 10:40 pm on Mar. 15, 2012
retiredintahoe
We flew in on EVA SFO-BKK Sunday March 25th, landing a bit late at 11:45am. We didn't get to the gate until 12 noon, and hurried to Immigration since we had heard about the long lines.

A bit about EVA. When we checked in we got a trainee agent. He was very slow, but was following the rules line by line. He looked for my tourist visa (because our flight back was more than 30 days from entry) and was going to not issue the tickets until I turned the page to the correct visa and showed him I had it. Just a warning to those using EVA and staying more than 30 days. I don't know if the other EVA agents were checking for a tourist visa.

When we got there 1/2 of the Immigration plaza was filled with a Disney-like line of foreigners waiting for one of the 8 open Immigration stations. One agent at each station. The line filled the left side of the plaza all the way to the start of the slope. Since my wife is Thai, we went to the other side of the plaza, where there was 1 open Thai Immigration station and no one in line. They processed my tourist visa without comment.

We waited for 30 minutes before we got our baggage. I watched the Customs "Green Line" to see what the agents there were doing. Obviously we wanted to avoid them (although we were bringing nothing illegal into the country). What I saw was what they typically do (which is basically nothing except to randomly check about 1 passenger in about 20) EXCEPT they were stopping every passenger who looked Middle Eastern. No exceptions while I watched. We got our luggage, waited until they were busy with a passenger, and walked right through without any problems.

We are in Ubon now. Plan is to be back in Bangkok in early April. Probably will start posting more at that point.

Finally, back in the LOS...


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Posted on: 1:24 am on Mar. 28, 2012
DrLove
Welcome back!


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Posted on: 2:03 am on Mar. 28, 2012
Oosik
"...EXCEPT they were stopping every passenger who looked Middle Eastern..."

Yes, I think this is not a good time to be wearing your towels on your head in Thailand. When I departed, about two weeks after the Iranians were putting the BANG in Bangkok, I ran into a real nightmare at Suvarnabhumi.

I was traveling in business class, so I was given my Fast Track coupon, a "Get Out of Line for Free" gem which allows one to go through the same security and immigrations lines as the aircrew and staff. This was a good thing. No, normally it is a good thing. That night it was a g-r-e-a-t thing. The line for security and immigrations was fully two thirds the length of the terminal. My line was just a dozen people long. Whee! So I got through security in about five minutes, maybe six, but that was because they were so fascinated by my bag that they sent it through again. I was a little fascinated by it myself, as I didn't really recall what all was in there as it was packed in a panicky hurry. I deduced that, as it survived two passes, there were no liquids or gels, but I couldn’t rule out some hotel property, maybe a bedside table or the vanity.

Then I had to get through a bunch of idiots standing around idly right at the exit, apparently not in any hurry to get to the immigrations hall. No, let me correct that: I had to get IN line behind these people standing around, some of whom WERE in quite a hurry to get to the immigrations hall. This WAS the line for immigrations! About fifty minutes later, well into my book, I presented myself at the window. I was through in about a minute. Others, notably Middle Easterners, had taken over five minutes in my random sample (the start of a book is never that gripping, so I looked up on occasion). I believe one was there almost ten. In the defense of the guy who I actually let in front of me (the queue was chaotic, to say the least), he slipped through perhaps even faster than I did. What Thai Immigrations officer is going to grill a monk? Maybe he instructed the officer to go easy on me: Instant Karma.

I think not. My guess is that I was in the middle of a perfect storm: The usual late night rush, featuring at this moment an Emirates Air jumbo jet, and a couple of weeks after some retarded Iranians played with explosives near my hotel. I have no reason to believe that the Thais differentiate between Arabs and Iranians any more than the rest of the world does, and I think a suspect or two was unaccounted for. What saved me, if not a good word from the monk, was probably my Visa Run Adventure: I had had to dart to the Cambodian border a week before I departed to extend my visa. My passport clearly showed that I entered the kingdom AFTER the Keystone Criminals were removing key body parts with explosives. Of course, if he'd looked at the previous entry... "Where did you stay? Soi 79? Four blocks away from the road the Iranians were on? Come, step in to this room while I find the rubber gloves."


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Posted on: 11:16 pm on Mar. 29, 2012
     

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