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Shredded Wheat
That survey is for short haul European flights and it includes some charter flight companies as well as scheduled flights.

For long haul flights to LOS from the UK, the airline that has stung me the most for extra charges is Lufthansa. Charged me loads for excess baggage the one time I flew with them and then they had the nerve to lose my bag.

I'll never fly Lufthansa again.


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Posted on: 9:37 am on April 10, 2010
ceejay1
I just had the misfortune of flying with Air Asia, I thought I would give it a try, never again ! Flight was delayed 1 hour, the cabin was half empty and they had crammed every passenger in the back of the flight like sardines in a can while the entire front section was empty, when I got up to sit in another Isle with available seats one of the attendants flew over on her broom stick and told me I had to pay extra, I asked why and she said these seats were hot seats and cost extra, Is their idea of first class ? Just cause you sit a few centimeters closer to the front of the plane, how pathetic, I asked for a pillow, that cost extra too, I asked to borrow a pen to fill out the immigration form, guess what, I had to buy one !! I believe the attendants were there for one reason and one reason only, and passenger safety is one of them, seems Air Asia care more about hiring good looking staff rather then customer service because customer service just did not exist ! The guy next to me who did pay for a meal had it practically thrown at him, think the attendant was angry because she chipped the paint on her nail serving it to him ! I thought that flight attendants were required to have some sort of educational degree, the only degree had by air Asia attendants are from some hair saloon or a certificate from some cosmetic company ! Absolutely the worst service ever !! They need to change their logo to
Air Asia no everyone can be late - Low Class Airline !


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Posted on: 1:13 pm on May 4, 2010
retiredintahoe
Just so US airlines are included:

http://www.usatoday.com/travel/flights/item.aspx?type=blog&ak=90865.blog

"US airlines collected $7.8 billion US dollars in fees last year"

http://marketplace.publicradio.org/display/web/2010/02/09/pm-blankets/

Other things they could charge for: oxygen, looking out a window, restroom (Ryan Air, anyone?), reclining your seat...

I agree with this part: "Thanks again for traveling with us. We know you have a lot of choices when flying, and they're all bad, so shut up."


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Posted on: 4:58 pm on May 4, 2010
ceejay1
Too Right, Hope Air Asia Don't read these forums or else they will start charging, could you imagine that, a toilet charge ! Heaven forbid that one of the Barbie Doll Flight Attendants should have to go in to the toilet to clean up after someone !! Surprised they don't have one toilet labeled staff only !


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Posted on: 12:09 am on May 5, 2010
snpark
what flight were u on? between where and where? and time?


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Posted on: 3:36 am on May 5, 2010
ceejay1
It was yesterday, flight from BK to Hong Kong evening flight.
Even as we disembarked there were no farewell greetings,
it was basically get off so we can check our hair and makeup.
Air Asia, never again!


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Posted on: 4:06 am on May 5, 2010
snpark
i was going to say with all due respect it IS a cheap arse budget airline, probably cost u $30 for the ticket, the last flight of the night, most of the asians on board dont really care for the service, its a short flight

so I think u r being harsh really
remember they dont really claim to be as expert english speakers as emirates etc
its a local asian low budget airline

i think they pay $300 a month to crew

emirates crew make min $3000 easily
anyway yeh the hot seats thing is bull, even if it is only $5 extra, rows 12-14 are the exit seats mid plane, ask at check in, because they have to have able bodied people sat there, and tell them u r tall waht the leg room extra there



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Posted on: 10:27 am on May 5, 2010
babaganoosh
SmartMoney.com
10 Things Your Airline Won't Tell You
- http://tinyurl.com/2c4dyhv


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Posted on: 11:53 pm on May 5, 2010
     

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