Monday 10.oo Ms. Bee from Queen should arrive at my Hotell(Windsor suites). 14.30 Mr. Alex calls my room to tell me that Ms. Bee didnt make it ! Thanks for calling and let me know, Alex. He also asked if was ready now as he could send someone right away. Since this is Thailand I am not surpriced but I hope this is not a omen for the next 10 days of my trip. Sorry Alex but I can not recommend your service to others.